Privacy Center

1. Introduction

Fowler Electrical Contractors, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our customers, visitors, and anyone who interacts with our website located at fowlerelectric.org (the “Site”). This Privacy Center explains what information we collect, why we collect it, how we use it, and your rights with respect to that information.

By using our Site or engaging our services, you acknowledge that you have read and understood the practices described in this Privacy Center.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you submit a consultation request, contact form, or booking inquiry, we collect your name, email address, phone number, mailing address, and project description.
• Automatically collected information: When you visit our Site, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This is collected through cookies and similar technologies.
• Communications: If you email or call us, we may retain records of those communications to improve service quality and follow up on requests.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to consultation requests, quotes and inquiries
• To schedule and coordinate on-site appointments
• To fulfill contractual obligations and complete projects
• To send appointment reminders and project updates
• To improve our website content and user experience
• To comply with legal obligations
• To send marketing communications, only with your consent

We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — to improve functionality and analyze traffic. We use the following types of cookies:

• Strictly necessary cookies: Required for the Site to function properly.
• Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
• Preference cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.

5. Third-Party Sharing

We may share your information with trusted third parties in the following limited circumstances:

• Service providers: Companies that assist us in operating the Site or delivering our services (e.g., scheduling software, email platforms), who are contractually bound to protect your data.
• Legal compliance: When required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Center, unless a longer retention period is required by law. Customer project records may be retained for up to seven years to comply with state contractor licensing and tax requirements.

7. Your Rights

Depending on your location, you may have the following rights with respect to your personal information:

• The right to access the information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability

To exercise any of these rights, please contact us at office@fowlerelectric.org. We will respond within 30 days.

8. Security

We implement commercially reasonable technical and organizational security measures to protect your information against unauthorized access, loss, or alteration. These include SSL/TLS encryption on all data transmissions, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted personal information to us, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Center

We may update this Privacy Center periodically to reflect changes in our practices or applicable laws. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of our Site after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Center or how we handle your information, please contact us: